Refund Policy – SKTiwari.com
Effective Date: 15/05/2025
At SKTiwari.com, our goal is to provide high-quality services in web development, digital consultancy, and tech education. We aim for 100% customer satisfaction. However, if you're not fully satisfied with any of our paid services, this Refund Policy outlines your rights and our procedures.
1. Eligibility for Refund
Refunds are applicable only for paid services, such as:
Premium Website Development
Customized Solutions
Paid Digital Courses or Workshops
Consulting Services
We do not offer refunds for:
Free services
Completed and delivered projects
Domain name purchases or third-party software subscriptions
2. Timeframe for Refund Requests
To be eligible for a refund:
You must raise a written request via email within 7 calendar days of service delivery or purchase.
The request should include a clear reason and relevant details.
3. Valid Grounds for Refund
Refunds may be granted under the following conditions:
The service was not delivered as agreed.
A major functionality promised was not included or working.
Duplicate or incorrect payment was made.
Note: Refunds will not be processed for reasons such as change of mind or lack of technical knowledge.
4. How to Request a Refund
Please send an email to refunds@sktiwari.com with:
Your full name
Date of service/purchase
Description of the issue
Mode of payment and transaction details
5. Refund Process
Once your request is received and verified:
We will notify you of the approval or rejection within 5 business days.
If approved, the refund will be processed within 7–10 business days to your original payment method.
6. Chargebacks
We encourage customers to reach out to us before initiating any chargeback. If a chargeback is initiated without prior communication, we reserve the right to deny future services.
7. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.
Contact Us:
If you have any questions about our refund policy, please contact us at:
📧 support@sktiwari.com
🌐 www.sktiwari.com
